Welcome to Elurais. These Terms of Service ("Terms") govern your use of our website, your purchase of CogniKid, and any related services we provide. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.
You must be at least 18 years old (or the age of majority in your country or state) to purchase from Elurais. By placing an order, you confirm that you are legally able to enter into this agreement. Parents and guardians purchasing CogniKid for children do so at their own discretion and responsibility.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including for suspected fraud, inaccurate pricing, or unauthorized resale.
Prices and promotions are shown on our website at the time of order and may change at any time. The price you pay is the price displayed at checkout. Payment is taken at the time of order through our payment processors.
Shipping options, estimated transit times and any applicable fees are shown at checkout. Risk of loss passes to you when the carrier marks your order as delivered. For damaged, missing or incorrect orders, see our Refund Policy or contact support@elurais.com.
Our Refund Policy is part of these Terms. We offer a 30-day money-back guarantee on all CogniKid purchases. Please see our Refund Policy for details on how to request a refund or report an issue.
If you choose a subscription option, you agree to the following:
Promotions and discount codes are valid for a limited time and may be limited to certain products or customers. Unless otherwise stated, codes cannot be combined and cannot be applied retroactively to past orders. We may end or modify promotions at any time.
If you create an account, you are responsible for keeping your login details secure and for all activity that happens under your account. Please notify us immediately at support@elurais.com if you believe your account has been used without your permission.
You agree not to misuse the website or services, including by reselling our products without authorization, attempting to access non-public areas of the site, interfering with the operation of the site, or using the site for unlawful purposes.
All content on this website, including text, images, logos, branding, product names, and the CogniKid name, is owned by or licensed to Elurais and is protected by intellectual property laws. You may not copy, distribute, or use any of this content without our prior written permission, except for personal, non-commercial use of the website.
The website and our products are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no warranties, express or implied, about the website or the products, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, Elurais and its team will not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of the website or our products. Our total liability for any claim relating to a product is limited to the amount you paid for that product.
You agree to defend, indemnify and hold harmless Elurais and its team from any claims, losses, damages or expenses arising out of your breach of these Terms, your misuse of the website, or your violation of any law or third-party right.
We may update these Terms from time to time. The most current version will always be available on our website. Continued use of the website or services after a change means you accept the updated Terms.
For any questions about these Terms, please email support@elurais.com. We respond within 24 hours, every day of the week.